1 | 第1週|課程介紹與消費者行為概論 Week 1|Course Introduction and Overview of Consumer Behavior 說明課程架構、評分標準與學習目標,介紹消費者行為在行銷中的重要性。 Introduction to course structure, grading criteria, and learning objectives; overview of the role of consumer behavior in marketing. | |
2 | 第2週|消費者行為研究方法 Week 2|Research Methods in Consumer Behavior 探討質性與量化研究方法,問卷設計與資料收集方式。 Discussion of qualitative and quantitative research methods, questionnaire design, and data collection techniques. | |
3 | 第3週|消費者決策過程(一):問題認知與資訊搜尋 Week 3|Consumer Decision Process (I): Problem Recognition and Information Search 介紹消費者如何察覺需求與進行資訊搜尋的過程。 Introduction to how consumers recognize problems and search for information. | |
4 | 第4週|消費者決策過程(二):評估與選擇 Week 4|Consumer Decision Process (II): Evaluation and Choice 說明消費者如何評估替代方案並做出選擇。 Explanation of how consumers evaluate alternatives and make choices. | |
5 | 第5週|消費者決策過程(三):購買與購後行為 Week 5|Consumer Decision Process (III): Purchase and Post-Purchase Behavior 探討購買行為與滿意度、抱怨行為、品牌忠誠度等購後反應。 Exploration of purchase behaviors and post-purchase reactions such as satisfaction, complaints, and brand loyalty. | |
6 | 第6週|個人因素對消費行為的影響(一):動機與涉入 Week 6|Individual Factors (I): Motivation and Involvement 解析消費者的動機來源與涉入程度對行為的影響。 Analysis of how motivation and involvement affect consumer behavior. | |
7 | 第7週|個人因素對消費行為的影響(二):知覺與學習 Week 7|Individual Factors (II): Perception and Learning 了解消費者如何感知行銷刺激並進行學習。 Understanding how consumers perceive marketing stimuli and learn from experiences. | |
8 | 第8週|個人因素對消費行為的影響(三):態度與說服 Week 8|Individual Factors (III): Attitudes and Persuasion 探討態度的形成、改變及其對消費行為的影響。 Examination of how attitudes are formed, changed, and how they influence behavior. | |
9 | 第9週|期中考試 Week 9|Midterm Exam 評量學生對前半學期內容的理解與應用能力。 Assessment of students’ understanding and application of content from Weeks 1–8. | |
10 | 第10週|社會影響(一):家庭與參考團體 Week 10|Social Influences (I): Family and Reference Groups 探討家庭結構、角色與參考團體對購買決策的影響。 Discussion of how family structures, roles, and reference groups influence purchasing decisions. | |
11 | 第11週|社會影響(二):文化與亞文化 Week 11|Social Influences (II): Culture and Subculture 分析文化背景對消費行為的影響,並認識不同的亞文化群體。 Analysis of how culture affects consumption behavior and an overview of various subcultures. | |
12 | 第12週|社會影響(三):社會階層與生活型態 Week 12|Social Influences (III): Social Class and Lifestyle 介紹社會階層與生活型態的概念及其與消費選擇的關聯性。 Introduction to the concepts of social class and lifestyle and their relation to consumption choices. | |
13 | 第13週|情境因素與消費情境 Week 13|Situational Influences and Consumption Context 了解時間、地點、氣氛等情境因素如何影響消費行為。 Understanding how time, place, and atmosphere influence consumer behavior. | |
14 | 第14週|科技與消費者行為:數位時代的挑戰 Week 14|Technology and Consumer Behavior: Challenges in the Digital Age 探討社群媒體、電商與AI對消費者行為的影響。 Discussion on how social media, e-commerce, and AI affect consumer behavior. | |
15 | 第15週|永續消費與道德行為 Week 15|Sustainable Consumption and Ethical Behavior 分析環保意識與道德價值對消費決策的影響。 Analysis of how environmental awareness and ethical values impact consumer choices. | |
16 | 第16週|消費者行為應用實例分析 Week 16|Case Studies in Consumer Behavior 透過真實品牌與市場案例進行分析與應用討論。 Application of consumer behavior theories to real-world brand and market cases. | |
17 | 第17週|專題報告發表與討論 Week 17|Project Presentation and Discussion 學生分組報告消費者行為研究專題,進行成果展示與意見交流。 Group presentations on consumer behavior research projects, with feedback and discussion. | |
18 | 第18週|期末考試 Week 18|Final Exam 綜合評量學生整體學習成果與理解程度。 Comprehensive assessment of overall student learning outcomes. | |